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Joel is currently the COO at bitFlyer USA, a global cryptocurrency exchange with offices in Tokyo, San Francisco, and Luxembourg. Joel leads the company’s expansion in the USA, developing a strong team with institutional and retail customer experience. He has advocated for cryptocurrency exchanges to go beyond simply offering products, to better protect customer interests and solve customer problems.
Prior to joining bitFlyer USA, Joel held senior positions in Tokyo and London with Citibank, State Street, Legg Mason and BNP Paribas. He also founded his own fintech company offering personalized financial advice via algorithms based on behavioral economic theories. Joel is bilingual (Japanese and English) and holds an MBA in International Finance.