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After users reported different issues with the application, the Chivo Bitcoin wallet was pulled offline for five hours for maintenance.
El Salvador’s Bitcoin (BTC) adoption effort hit a snag after citizens experienced difficulties downloading and using the state-run Chivo wallet.
While the wallet was taken down soon after it went live, Salvadoran President Nayib Bukele later announced that all the issues related to the BTC wallet have been fixed. He tweeted:
“We have finished today’s maintenance of Chivo wallet. Report any malfunction here, in the comments.”
Chivo wallet was apparently introduced on major software stores such as Google Play, Huawei AppGallery, and Apple App Store shortly after El Salvador implemented the Bitcoin Law.
After numerous user reports of system downtime and download issues, Bukele announced a maintenance period to improve the user experience and fix reported problems:
“We will disconnect the system from 1am to 6am to make these adjustments. Our teams are ready. We hope tomorrow is much better.”
Currently, the Chivo wallet in the Google Play store will only be supported for the Samsung Galaxy S20 and Samsung Galaxy S21.
While the service has been restored, Salvadoran officials have asked individuals to report any technical issues with Chivo, which will be handled to “better everyone’s experience.”
As a result of Bitcoin’s formal position as legal cash in El Salvador, the president’s legal counsel, Javier Argueta, has issued a requirement for local businesses to accept BTC.
Businesses retain the option to select between BTC and US dollars for final payouts. Merchants may use the Chivo wallet to automatically convert their Bitcoin earnings into USD.
McDonald’s, the American fast-food corporation, has also begun taking Bitcoin payments throughout the country.